FAQ

How to access institutional email

Unicamp's institutional email is very important for accessing the University's computing services. To access the institutional email account, student, just type the first letter of name + student registration number (RA) + @dac.unicamp.br

Example: a000000@dac.unicamp.br

No case of professors ou employees, you must use the Unicamp User to authenticate yourself in Unicamp email.

If you're interested in migrating your emails to Google Workspace (G Suite), a step-by-step guide is available at the link: https://www.ccuec.unicamp.br/ccuec/material_apoio/tutoriais-migracao-gsuite

Note: The RA has six digits, and the password used is the same as for academic services.

How to request a Unicamp User

On the Unicamp Password website, you can request a username to use the University's computing services. Please note that, for students, the Unicamp Username is the Academic Record (AR) received upon enrollment, so no request is required.

Follow the link to request a Unicamp User: https://www1.sistemas.unicamp.br/SiSeCorp/publico/solicitacao_username/formsolicitacaousername.do

If you prefer to follow a tutorial, click on the link: https://www.unicamp.br/senhaunicamp/?page_id=794

 

Printing quota: does it accumulate?

Printing quotas are assigned at the beginning of each semester. The quota is valid for one year (12 months). For more information, such as the number of semester quotas available for undergraduate and graduate students, and faculty; printing qualifications, dissertations, and theses; or the location of printers, click the following link: https://www.fe.unicamp.br/a-fe/informatica/cotas-de-impressao

Recover or change password

On the Senha Unicamp website, you can recover, change your password, and more. Here's the link: https://www.unicamp.br/senhaunicamp/

Remembering that, to recover your password, you must have previously registered your email address.

VPN: What is it? Do I have access? How do I install it?

VPN (Virtual Private Network) is a technology that allows you to securely access electronic journals, databases, corporate systems, and other resources, as if you were physically inside the University, although you can access them from any location. The VPN is intended for users with a connection to the University. To download and install the software, follow the tutorial available on the website: https://www.ccuec.unicamp.br/ccuec/servicos/acesso_remoto_vpn

If you have any questions or require additional information, please contact us by email ticfe@unicamp.br, by phone (19) 3521-6704 or visit us in person at the Computer Lab.